FAQs
WHO ARE WE?
Sunlight King is a top-rated Lighting company which specializes in home and business LED Lighting solutions. We are offering the highest quality lighting products for our customers.
We use innovative research and development practices to consistently source and curate the best products for our customers.
We work round the clock to provide the best value for you and ensure that the products we offer are the best you can find for your household and business.
SHIPPING
Do you provide free shipping?
Yes, we provide a free worldwide shipping! For more information please read our Shipping Information
When is my order shipped?
All orders will be shipped within 24 hours upon payment confirmation.
How long does it take to receive my package?
Typically orders with free shipping will arrive at your shipping address within 2-4 weeks, depending on the location of your country.
Help! I have not received my package.
If you do not receive your package within the estimated delivery time, please drop us an e-mail at sunlightkingstore@gmail.com and we will investigate the matter immediately. We guarantee a 100% Full Refund if you do not receive your order. For more information on Refund Policy, Click here
ORDER AND REFUND
What if I am unsatisfied with my order?
We offer 100% refund back guarantee if you find any defects, sizing error, or any other issues (send us a picture). Your satisfaction is our priority and rests assured we will treat every case personally. For more information, please refer to our
I would like to return my purchase!
If you are not 100% satisfied with your order, we will accept the return of your item(s) for a full refund within 30 days of purchase. Returns must be unworn, in the state you received them, and in the original packaging.
The fastest way to initiate a refund is to follow the
Typically, it takes about 5-20 Business Days for us to receive your package, inspect the item, process it into inventory, and complete your refund. Your refund will be issued back to the original payment method you selected for the purchase (i.e. Credit/Debit Card)
If you have any further queries, please do not hesitate to drop us an e-mail at
sunlightkingstore@gmail.com. We are happy to help!
How long does it take to receive my refund?
Typically, it will take about 5 - 20 Business Days for you to receive your refund. Your refund will be issued back to the original payment method you selected for the purchase (i.e. Credit/Debit Cardl)
For more information about the Refund Policy, Click Here
PAYMENT INFORMATION
Is it safe to use my credit/debit card on your site?
Yes! We understand your personal security and safety is of paramount importance. We adhere to the strict electronic and physical measures to protect your devices and credit/debit card information from unauthorized access.
What forms of payment do you accept?
Currently, we accept all Credit/Debit Cards for all orders. Unfortunately, PayPal payments are not accepted.
I have a query or issue with my purchase.
Please use our live chat feature for fastest response. Otherwise, you can send us an email at sunlightkingstore@gmail.com and we will respond to you within 24 hours.
Thank you for shopping with us!